Terms of Use & Conditions

Effective Date: 09.19.2025

Welcome to Zivoramiss (“Website,” “Platform,” “we,” “us,” “our”). These Terms of Use and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

This website is owned and operated by Zivoramiss LLC, a registered company in the United States.

1. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to use this website. By placing an order, you represent and warrant that all information you provide is accurate, truthful, and current.

2. Products and Services

We sell fashion items, watches, bags, beauty products, and accessories (“Products”). Product descriptions, images, and availability may vary. While we strive to ensure accuracy, we do not guarantee that all product information on the website is error-free.

3. Order Processing

  • Orders are processed upon successful payment.

  • We reserve the right to reject or cancel any order at our discretion, including but not limited to suspected fraud, product unavailability, or pricing errors.

  • You will receive an email confirmation once your order is accepted.

4. Shipping and Delivery

  • We operate warehouses in the United States for faster delivery. Standard delivery within the United States typically takes 3 business days from the shipment date.

  • Delivery times are estimates only and not guaranteed. Delays may occur due to high demand, carrier issues, or unforeseen circumstances.

  • In some cases, products may ship from China or other international locations, with shipping durations of up to 20 business days.

  • We are not responsible for delays caused by customs, carriers, weather, or other factors beyond our control.

5. Returns and Refunds

  • Customers may return unused, unworn, and undamaged items within 30 days of delivery for a refund or exchange.

  • Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., defective or incorrect product).

  • Refunds will be processed within 7–10 business days after we receive the returned item.

  • Certain products (e.g., beauty or hygiene items) may not be eligible for returns for safety reasons.

6. Pricing and Payments

  • All prices are listed in U.S. Dollars (USD).

  • We reserve the right to adjust prices at any time without prior notice.

  • Payment must be completed at checkout through the approved payment methods provided on our website.

7. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, graphics, and software, is the property of Zivoramiss LLC or its licensors.

  • You may not copy, reproduce, distribute, or use our content for commercial purposes without our prior written consent.

8. Limitation of Liability

  • To the fullest extent permitted by law, Zivoramiss LLC is not liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or purchase of Products.

  • Our total liability to you for any claim shall not exceed the amount paid for the product in dispute.

9. Disclaimer of Warranties

  • All products are provided “as is” without warranties of any kind, express or implied.

  • We do not guarantee that the Website will be error-free, secure, or uninterrupted.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Submit false information or fraudulent payment details.

11. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law principles.

13. Changes to Terms

We may update these terms at any time. The updated version will be posted on this page with the “Last Updated” date. Continued use of the website after changes means you accept the revised terms.

14. Contact Information

For questions, concerns, or support, please contact us at:

Email: support@zivoramiss.com
Company: Zivoramiss LLC